When you experience some packet loss between your location to your server here, our support team need to see the MTR results on both direction to determine if the packet loss happened inside RebelHosting network/our ISP/your ISP/someplace in the middle.
For Windows:
Please download the Windows verson for MTR on http://sourceforge.net/projects/winmtr/
For Linux, please run the following command:
Example in Centos:
[root@test ~]# /usr/sbin/mtr 4.2.2.3
Host Loss% Snt Last Avg Best Wrst StDev
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 8.14.145.9 - 0 | 6 | 6 | 0 | 0 | 0 | 0 |
| 72.13.87.97 - 0 | 6 | 6 | 0 | 8 | 16 | 16 |
| 69.22.143.137 - 0 | 6 | 6 | 0 | 5 | 16 | 0 |
| 69.22.143.132 - 0 | 6 | 6 | 0 | 0 | 0 | 0 |
| 69.22.142.155 - 17 | 6 | 5 | 0 | 3 | 15 | 0 |
| 69.22.153.17 - 0 | 5 | 5 | 0 | 6 | 15 | 15 |
| 77.67.68.141 - 0 | 5 | 5 | 0 | 6 | 16 | 16 |
| 141.136.111.190 - 0 | 5 | 5 | 0 | 19 | 63 | 0 |
| 77.67.69.98 - 0 | 5 | 5 | 0 | 3 | 16 | 0 |
| 4.69.152.14 - 0 | 5 | 5 | 0 | 9 | 31 | 0 |
| 4.2.2.3 - 0 | 5 | 5 | 0 | 6 | 15 | 15 |
|________________________________________________|______|______|______|______|______|______|
And copy/paste the result to our support team
